Enterprise user types
| Type | What they can do |
|---|---|
| Owner | Everything, including billing, deleting the workspace and transferring ownership |
| Admin | Manage users, silos, integrations and all settings; cannot delete the workspace |
| Manager | Manage their assigned silos — trackers, contacts and alert rules within them |
| Pro | Day-to-day use: view stories, run searches, receive alerts they are assigned to |
Assignment
Section titled “Assignment”An Admin assigns types when inviting users, and can change them later under Settings → Users. Every workspace needs at least one Owner.
Least privilege
Section titled “Least privilege”Start everyone at Pro and promote to Manager only when they actually maintain a silo’s trackers. Managers cannot see other silos’ contacts or alert history.